This agreement is between you ("User", "you", "your") and Hodlex Ltd ("Hodlex Ltd", "we", "us", "our"), a limited liability company incorporated under the laws of the Marshall Islands, business number 89220.
We operate the following platforms (collectively the "Platform"):
We provide technology infrastructure only. Specifically:
This Agreement is governed by the laws of the United Kingdom. Disputes shall be resolved by the competent courts of London, United Kingdom, except that we reserve the right to bring proceedings in the courts of your domicile. Dispute resolution proceeds on an individual basis only — no class or representative actions.
By using our Platform you represent and warrant that you:
You may NOT use any Hodlex Ltd Service if you are a citizen, permanent resident, tax resident, or currently located in any of the following jurisdictions:
| Russia | Added April 2022 — subject to EU Regulation 833/2014, UK Russia (Sanctions) Regulations 2019, and OFAC SDN designations. |
|---|---|
| Belarus | Added April 2022 — subject to EU Regulation 765/2006 and UK Belarus (Sanctions) Regulations 2019. |
| United States | Including all states, the District of Columbia, Puerto Rico, U.S. Virgin Islands, and all other U.S. territories and possessions. |
| Cuba | Subject to U.S. and UN sanctions. |
| North Korea | Subject to comprehensive UN, EU, UK, and OFAC sanctions. |
| Iran | Subject to UN, EU, UK, and OFAC sanctions. |
| Iraq | Subject to applicable restrictions. |
| Syria | Subject to EU, UK, and UN sanctions. |
| Sudan | Subject to applicable sanctions. |
| Somalia | Subject to applicable restrictions. |
| UN Embargoed | Any state, country, territory, or jurisdiction subject to a comprehensive arms or trade embargo by the United Nations Security Council. |
You also may NOT use our services if you:
You represent and warrant that you are transacting solely on your own behalf and for your own account. You may not act as an agent, trustee, nominee, or representative for any third party. You shall not use the Platform to operate or facilitate any unlicensed cryptocurrency exchange, money service business, ATM, kiosk, or similar financial service. You shall not engage in structuring, layering, smurfing, or any technique intended to conceal the true nature of a transaction.
To access our Services you must create a User Account at accounts.hodlhodl.com by providing a valid email address, nickname, and password. You must verify your email address before accessing the Platform. All information provided must be true, accurate, current, and complete. We reserve the right to refuse access or terminate your account if we believe any information is false, inaccurate, or incomplete, without explanation or refund.
You are solely responsible for maintaining the security of your account credentials, payment password, 2FA codes, and any other access mechanisms. You may not sell, share, lend, or transfer access to your account. You may only maintain and use one User Account unless explicitly permitted by Hodlex Ltd in writing. We offer optional security features including Two-Factor Authentication (2FA) and Trusted Devices — we strongly recommend enabling both.
Regular Account: Standard registration; eligible for all Platform features subject to applicable limits.
Verified Account: Users who completed identity verification prior to the suspension of voluntary verification. Benefits associated with Verified status are retained. New voluntary verification applications are no longer accepted.
We may terminate, suspend, or limit your access at our sole discretion if:
If required by applicable law or our internal policies, we may at any time introduce mandatory identification or verification procedures. Failure to complete required verification constitutes a violation of this Agreement and may lead to account suspension or termination.
We reserve the right to conduct internal investigations in response to user requests or actions (including account restoration, 2FA resets, and account takeover prevention). An Investigation Fee may be charged, calculated based on actual time spent by our personnel. We will notify you and obtain consent before commencing a chargeable investigation, except where urgent action is required to prevent crime or abuse. You agree that your request may not be finalized until the Investigation Fee is paid in full.
Hodl Hodl allows Users to buy and sell Bitcoin directly with one another. For each contract:
A Purchase Contract is created when you accept another User's Offer, or another User accepts yours. Offers must contain accurate information. The following rules apply:
| Pending | Offer accepted; Seller has not yet funded escrow. Either party may cancel. |
|---|---|
| Depositing | Seller is sending Bitcoin to escrow. Only Seller may cancel. |
| In Progress | Bitcoin is locked in escrow. Buyer sends payment. Buyer may cancel; Seller may cancel if payment window expires. |
| Paid | Buyer has indicated payment sent. Neither party may cancel. Seller may raise a dispute immediately; Buyer may raise a dispute after the payment window expires. |
| Completed | Trade finalized. Cannot be appealed, revised, or reversed. |
| Cancelled | Contract cancelled by a party. |
| Disputed | Dispute raised; not yet resolved. |
| Resolved | Dispute resolved. Cannot be revised or reversed. |
| Standard fee | 0.75% per trade (deducted from Bitcoin released from escrow). |
|---|---|
| Referral/Referrer fee | 0.5% per trade — applies to referred users upon registration, and to referrers once at least one referred user becomes an Active Trader. Both discounts are permanent. |
| Minimum fee | Dynamic; based on current mempool state. Normally does not exceed $5 equivalent. |
| Trezor intermediary | Additional 1% fee; paid by Trezor-referred user (or split equally if both parties referred). |
Fees are automatically deducted by the smart contract. The Seller pays their fee by depositing more Bitcoin than the stated amount; the Buyer receives Bitcoin net of their fee. Bitcoin network transaction fees are the responsibility of each party for their own transfers.
You may invite users to the Platform via your referral link. Referral rewards are paid in Bitcoin automatically upon successful contract completion:
| < 50 active traders invited | 5% of the Hodl Hodl platform commission per completed trade |
|---|---|
| 50–99 active traders invited | 8% of the Hodl Hodl platform commission per completed trade |
| 100+ active traders invited | 10% of the Hodl Hodl platform commission per completed trade |
An "Active Trader" is a referred user who has successfully completed at least one contract in the preceding 3 months and whose account is not suspended. A Bitcoin payout address must be saved in your Dashboard Settings before the relevant contract completes, or the reward is forfeited. Rewards are only payable where the platform fee exceeds 0%.
For technical reasons related to the dust limit, you will only receive Rewards from contracts where your Reward is greater than or equal to 0.00000546 BTC. In the event of two of your referred users completing a contract between themselves, the referral commission is capped at 10% of the platform commission.
Spam distribution of referral links is strictly prohibited, including: unsubscribed mass email campaigns; mass or unsolicited messages through social media, Reddit, forums, or similar platforms; deceptive advertisements with a hidden referral link.
We may disqualify any User from the Program, or terminate the Program entirely, at any time without notice. If a Referrer's account is suspended, terminated, or disqualified for any reason, they immediately stop receiving Rewards from any future contracts completed by their referred users.
Either party may raise a dispute when permitted under Section 4.3. Disputes are reviewed by Hodlex Ltd support within 12 hours of initiation, using evidence including Terms of Trade, payment proof, chat messages, user reputation, and other available data. Dispute resolution rules are published at accounts.hodlhodl.com/terms-of-service#dispute-rules. A review of the resolution may be requested within 120 days by contacting support.
IMPORTANT: Hodl Hodl does not resolve disputes for "in person" payment method trades. For those trades, locked Bitcoin is returned to the Seller only where both parties expressly agree, or if the Seller independently signs a release.
You represent and warrant that all cryptocurrency and fiat currency used in any Purchase Contract is legitimate and lawfully obtained, not derived from money laundering, fraud, terrorism financing, bribery, sanctions evasion, or any other illegal activity. You shall not conceal the nature, source, location, ownership, or control of any funds.
Borrowing against collateral involves significant risk. Cryptocurrency prices are highly volatile. If Bitcoin's price falls, your collateral value decreases and you may face a Margin Call or Forced Liquidation.
Hodlex Ltd does not bear responsibility for losses resulting from Forced Liquidation events. You accept full responsibility for monitoring your LTV ratio.
The Lending Platform allows Users to lend or borrow cryptocurrency on a peer-to-peer basis. Bitcoin is used as collateral, locked in a 2-of-3 multisig escrow address for the duration of the loan. Hodlex Ltd holds one key; one key belongs to the Borrower; one key belongs to the Lender. No third party can unilaterally move collateral.
| Collateral accepted | Bitcoin (BTC) |
|---|---|
| Loan currencies | USDT (ERC-20, TRC-20, Liquid, Solana, Polygon, TON), USDC (ERC-20, Solana, Polygon, Arbitrum), L-BTC (Liquid), WBTC (ERC-20), XAUT (ERC-20) |
| Loan duration | 1 to 12 months |
| Minimum loan | USD 50 equivalent |
| LTV range | 30%–70% for fiat-backed stablecoins; up to 80% for BTC-equivalent assets |
| Maximum active loans | 20 simultaneous borrowing contracts; unlimited lending contracts |
| Fiat loans | Not available |
Interest rates are set by the offer creator and apply to the full loan period regardless of early repayment:
| Origination fee | 1.5% of loan amount — paid by Borrower, locked in escrow |
|---|---|
| Early repayment fee | None |
| Partial repayment fee | None; minimum repayment amount: 10 USDC/USDT (or equivalent for L-BTC/WBTC) |
| Forced Liquidation fee | 5% of loan amount |
Loan amount is fixed in USD equivalent at contract creation. The platform uses the median exchange rate across: Binance, Bitfinex, Bitpay, Bitstamp, Bybit, Coinbase, Coinmonitor, Crypto, Exmo, Gemini, Huobi, Kraken, Kucoin, Okx, Poloniex, WhiteBit, Yadio. This list was last updated 20 April 2026 and may be revised to reflect market conditions.
You are responsible for monitoring your LTV ratio throughout the loan period. Alerts are sent by email at the following thresholds:
For USDC / USDT loans:
| 75% LTV | 1st Margin Call — notification only |
|---|---|
| 80% LTV | 2nd Margin Call — add collateral or partially repay |
| 85% LTV | 3rd Margin Call — add collateral or partially repay |
| 90% LTV | Forced Liquidation begins automatically |
For L-BTC / WBTC loans:
| 84% LTV | 1st Margin Call — add collateral or partially repay |
|---|---|
| 86% LTV | 2nd Margin Call — add collateral or partially repay |
| 88% LTV | 3rd Margin Call — add collateral or partially repay |
| 90% LTV | Forced Liquidation begins automatically |
Once a contract enters Forced Liquidation, no amendments or payments are permitted. The collateral is transferred to the Lender to cover the outstanding debt. Any surplus collateral is returned to the Borrower.
| Pending | 12-hour window for both parties to confirm details. Either party may cancel. |
|---|---|
| Depositing | Borrower depositing collateral. 8-hour window; contract terminates if collateral not received. |
| Payment | Lender transferring loan funds to Borrower. 8-hour window; collateral returned if funds not sent. |
| In Progress | Loan active. Borrower may add collateral or make early/partial repayments. |
| Repayment | 24-hour window: Borrower repays in cryptocurrency or from collateral. |
| Forced Liquidation | Collateral transferred to Lender. Applicable fee charged. Surplus returned to Borrower. |
| Completed | Loan fully repaid or liquidation completed. |
| Cancelled | Contract cancelled by a party or timed out. |
| Disputed | Dispute raised by a party. |
| Resolved Dispute | Dispute resolved. Cannot be reversed. |
Optional Migration: Either contract party may request migration to a new escrow address at no platform charge (network fees paid by Borrower). Both parties must agree.
Mandatory Migration: Where Hodlex Ltd determines a contract is High-Risk, both parties will be instructed to migrate. No platform fee applies; network fees paid by Borrower.
Hodlex Ltd reserves the right to terminate any Lending Contract at its sole discretion, executed through Forced Liquidation. Parties must cooperate with the termination process without delay. Hodlex Ltd bears no responsibility for losses where parties are non-cooperative or unresponsive.
Disputes are resolved by Hodlex Ltd support on the same principles as trading disputes (see Section 4.6). A resolution review may be requested within 120 days of resolution.
A summary of all Trading fees is maintained in the live Dashboard. Fees for Lending are defined during the Lending contract creation and may vary. Fees may be updated at any time without prior notice. Investigation fees are payable by invoice or escrow deduction; outstanding Investigation Fees may result in account suspension.
All intellectual property rights in the Platform and Services — including software, design, trademarks, documentation, and API — are owned by Hodlex Ltd and/or its licensors. You are permitted to use the Platform only as expressly authorized. All rights not expressly granted are reserved.
Access to the full API requires a registered account with API access enabled in your settings. Your API key is personal, non-transferable, and must not be shared or embedded in publicly accessible code. You may not use the API to build competing products, aggregate our data with competitors, scrape data, or circumvent Platform limitations. We may revoke API access at any time for Terms violations.
Plain Summary
↓ Full legal text below
THE PLATFORM IS PROVIDED "AS IS", "AS DEVELOPED", AND "AS AVAILABLE". HODLEX LTD EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HODLEX LTD OR ITS REPRESENTATIVES BE LIABLE FOR: (A) LOSS OF PRODUCTION, REVENUE, PROFITS, DATA, OR BUSINESS; OR (B) ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES, ARISING FROM YOUR USE OF THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSSES. HODLEX LTD'S AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED ONE HUNDRED US DOLLARS ($100).
Hodlex Ltd does not deduct, withhold, or report any taxes (income, GST, VAT, stamp duty, or otherwise) on your behalf. You are solely responsible for compliance with all tax reporting and payment obligations in your jurisdiction arising from use of the Platform.
You agree to indemnify and hold harmless Hodlex Ltd and its directors, employees, agents, subsidiaries, and affiliates from and against any claims, losses, liabilities, and expenses (including legal fees) arising from: (i) your use of the Platform; (ii) your violation of these Terms; (iii) your violation of any third-party rights; (iv) your violation of any applicable law; or (v) your negligent or wilful misconduct.
The official language of these Terms is English. In the event of any conflict between the English version and a translation, the English version prevails.
We may revise these Terms at any time without prior notice. Continued use of the Platform after amendments constitutes irrevocable acceptance of the revised Terms. We recommend checking this page regularly.
These Terms constitute the entire agreement between you and Hodlex Ltd regarding the Platform and supersede all prior agreements and understandings.
If any provision of these Terms is held invalid or unenforceable, that provision is severed, and the remaining provisions continue in full force.
To the fullest extent permitted by law, any claim against Hodlex Ltd must be commenced within one (1) year after the date the claimant first knew or reasonably should have known of the relevant act, omission, or default.
| General support | [email protected] |
|---|---|
| Disputes | [email protected] |
| Data protection / Privacy | [email protected] |
| Administration | [email protected] |
| Dispute rules | |
| Privacy Policy |
Support will contact both parties within 12 hours via the contract chat after we understand that the dispute can not be settled without our involvement. Please read these rules carefully — non-compliance may result in losing the dispute and account suspension.
| 10 hours | To post a description of the situation in the contract chat after the dispute opens. |
|---|---|
| 10 hours | To respond to each message from customer support and provide any requested information. |
| 60 days | Maximum dispute duration. Extensions are possible where payment is delayed or support determines additional time is needed — inform support of the reason in advance. |
| 120 days | Window to request a formal review of a resolved dispute outcome. |
Support reviews the Terms of Trade, payment evidence, chat history, account statements, and user reputation. The lists below are indicative, not exhaustive. Where both parties provide equally convincing evidence, we rule in favour of the party with the strongest overall case.
We may side with the Buyer if...
We may side with the Seller if...
Support does not mediate 'in person' payment method disputes. Bitcoin is returned to the Seller unless both parties explicitly agree otherwise, or the Seller independently signs a release transaction.
The following conduct is strictly prohibited during a dispute. Violations may result in losing the dispute and account suspension or permanent termination.
Prohibited conduct
If you were a party to a dispute and believe the outcome was not resolved in accordance with our Terms of Service, you may request a formal review within 120 days of the resolution date.
| Dispute support | [email protected] — subject: 'Questions regarding dispute' |
|---|---|
| Dispute rules (live) | accounts.hodlhodl.com/terms-of-service#dispute-rules |
| Full Terms of Service | accounts.hodlhodl.com/terms-of-service |
Note: The full Dispute Resolution Rules published at accounts.hodlhodl.com/terms-of-service#dispute-rules prevail over the Terms of Service in the event of any conflict.